Cookie Policy
This Policy explains the purposes and legal grounds of the cookies used or capable of being used on sativa.com.tr and how visitors can manage their cookie preferences.
1. Purpose and definition
This Cookie Policy has been prepared under Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the applicable legislation. It provides transparent information about the processing carried out through cookies when visitors use sativa.com.tr.
Cookies are small text files stored on a browser, computer, mobile phone, tablet or similar device when a website is visited. They may enable essential functions such as secure site operation, the preservation of visitor preferences and improvements to the website experience.
Local storage, pixels, tags and comparable online identifier technologies are also covered by the term “cookies” under this Policy to the extent appropriate to their characteristics.
2. Cookie categories by purpose
Strictly Necessary Cookies
Support essential functions such as secure sessions, reservation steps, form security, load balancing and the storage of cookie preferences.
Always ActiveFunctional Cookies
May remember language, region and other website preferences selected by the visitor.
Performance and Analytics Cookies
May help generate aggregated statistics about website use and identify performance or technical issues.
Advertising and Marketing Cookies
May be used to provide interest-based content, measure advertising effectiveness or associate interactions across different websites.
3. Purposes for which cookies may be used
Depending on the active website features, cookies may be used to:
- Operate the website securely and continuously;
- Manage session, form, reservation and security processes;
- Prevent unauthorised access, fraud and misuse;
- Remember language and cookie preferences;
- Measure page performance and technical errors;
- Improve the visitor experience;
- Conduct analytics or marketing activities only where permission has been granted.
4. Personal data and legal grounds
Cookies may process IP addresses, device and browser information, session identifiers, visit times, pages viewed, referring pages, cookie preferences and technical website usage records.
Strictly necessary cookies may be used on the appropriate legal grounds set out in Article 5(2) of the KVKK, including where processing is expressly provided for by law, directly necessary for the establishment or performance of a contract, necessary for compliance with a legal obligation, or necessary for the legitimate interests of the data controller without prejudicing fundamental rights and freedoms.
Non-essential functional, performance, analytics, advertising and marketing cookies are used on the basis of your explicit consent, where required. Refusing or subsequently withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
5. Current cookie inventory
The following table explains the categories anticipated for the website’s functions. As cookie names, providers and durations may change according to the technical configuration, the current records displayed in the cookie preference panel shall prevail.
| Category | Purpose | Legal basis | General retention approach |
|---|---|---|---|
| Strictly necessary | Security, sessions, forms, reservations and preference management | Applicable grounds under KVKK Article 5(2) | Session duration or the limited period required for the function |
| Functional | Remembering language and personalised website preferences | Explicit consent | Period stated in the preference panel |
| Performance and analytics | Aggregated usage statistics and performance measurement | Explicit consent | Period stated in the preference panel |
| Advertising and marketing | Advertising measurement and interest-based content | Explicit consent | Period stated in the preference panel |
6. First-party and third-party cookies
First-party cookies are placed directly by sativa.com.tr. Third-party cookies may be placed by the provider of an embedded map, video, analytics, communication or similar service.
Where third-party cookies are activated, the relevant provider may act as a separate data controller or processor in relation to its processing activities. Non-essential third-party cookies are not loaded before permission is granted for the relevant category.
If a service involves transferring personal data outside Türkiye, the transfer will be carried out in compliance with Article 9 of the KVKK and subject to the required transfer mechanism and safeguards.
7. How can you manage your cookie preferences?
The cookie preference panel shown during your first visit provides the following options:
- Accept All: Activates all categories requiring permission.
- Strictly Necessary Only: Continues only with essential cookies.
- Customise Preferences: Allows you to select each category separately.
You may change your choices or withdraw your previous consent at any time through the “Cookie Preferences” link in the website footer. Accept and reject options are presented with comparable accessibility.
Browser settings
You may also delete or block cookies through your browser settings. Blocking strictly necessary cookies may, however, prevent essential functions such as sessions, forms, security or reservations from operating correctly.
8. Retention periods and security
Session cookies are deleted when the browser session ends. Persistent cookies are retained only for a period that is proportionate and limited to their purpose. Records of cookie preferences may be retained for the limited period necessary to demonstrate the preference and manage how often visitors are asked again.
Appropriate technical and administrative measures are implemented to protect cookie-derived data against unauthorised access, loss, alteration or unlawful disclosure. Once the purpose of retention ceases, data is deleted, destroyed or anonymised in accordance with the applicable legislation.
9. Your rights under the KVKK
Under Article 11 of the KVKK, you may request:
- Confirmation as to whether your personal data is processed;
- Information about the processing if it has occurred;
- The purpose of processing and whether data is used accordingly;
- Information about recipients in Türkiye or abroad;
- Correction of incomplete or inaccurate personal data;
- Deletion or destruction where the statutory conditions are met;
- Notification of correction or deletion to relevant recipients;
- An objection to an adverse result arising solely from automated analysis;
- Compensation for damage caused by unlawful processing.
Contact and applications
You may contact the data controller regarding cookies, your preferences or the processing of your personal data.
For applications submitted by ordinary email, additional information or documentation may be requested to verify the applicant’s identity and authority.
10. Changes to this Policy
This Policy may be updated following changes to applicable law, decisions of the Turkish Personal Data Protection Board, the website’s technical infrastructure or the cookies used. The current version will be published on this page together with its latest revision date.
This Cookie Policy should be read together with the KVKK Privacy Notice and Privacy Policy. In the event of any discrepancy, the Turkish text and mandatory provisions of Turkish law shall prevail.